Ecommerce Agency Running Your Store and Your Marketplaces
Your Shopify agency and your Amazon agency have never spoken to each other.
So your pricing drifts between channels, your best-converting product copy never reaches your listings, and nobody can tell you what a customer costs across all of them. We work as one ecommerce marketing agency across store and marketplace, development, SEO, paid, and Amazon, Walmart and Etsy management under a single team. One catalogue, one set of numbers, one place to ask why.
Built for brands selling in more than one place at once
Where channel decisions are made together, not by four separate vendors
WHY MULTI-CHANNEL QUIETLY BREAKS
Most brands don’t decide to run disconnected channels. It happens gradually. a Shopify build here, an Amazon consultant there, a freelancer on ads. Each performs acceptably alone. Together they produce a catalogue nobody owns and numbers nobody can reconcile. The cost shows up late. A product renamed on the store but not the listing. A promotion that undercuts your own marketplace price. Ad spend optimised per platform while blended acquisition cost climbs unnoticed. None of it appears on a single dashboard, because no single dashboard exists, which is exactly the problem a full-service ecommerce agency is supposed to solve.
What Our Ecommerce Management Services Cover
Six areas run as one engagement. Each is available standalone, and several have their own page, but the value here is that catalogue, search, paid and marketplace decisions get made in the same room.
// What you’ll get
connected measured accountable
How We Approach Ecommerce Engagements
01. Store and channel audit
We review the storefront, the listings, the ad accounts and the numbers behind them before recommending anything. Most engagements start by finding money already being lost, duplicate apps, cannibalising campaigns, or listings failing on attributes nobody checked.
02. Catalogue and pricing structure
Product data, variants and pricing rules defined once and applied everywhere. This is unglamorous and it’s the step that prevents the drift that makes multi-channel selling expensive eighteen months later.
03. Channel sequencing
Channels opened in an order that matches your capacity, not all at once. A new marketplace consumes operational attention as well as budget, and brands that open three simultaneously usually run all three badly.
04.Measurement and iteration
Blended acquisition cost, contribution margin and channel-level conversion reviewed together. Budget moves toward what works across the business rather than toward whichever platform reports the friendliest number in its own dashboard.
Full-Service Ecommerce Agency
Why Digifinity?
| Aspect | Other Agencies | Digifinity |
|---|---|---|
| Channel scope | Specialised in one platform. Shopify agencies refer marketplace work out; Amazon agencies won't touch the storefront. | Store and marketplace run by one team, so catalogue, pricing and campaign decisions are made together rather than negotiated between vendors. |
| Catalogue | Product data maintained separately per channel. Copy improved on the store rarely reaches the listings. | One source of truth for titles, attributes and pricing, adapted per marketplace rather than duplicated or left to drift. |
| Measurement | ROAS reported per platform. Each dashboard looks healthy while blended acquisition cost climbs unnoticed. | Blended CAC and contribution margin reported across every channel, including where paid spend is cannibalising organic sales. |
| Channel advice | Every channel is worth opening, because every channel is another retainer line. | We'll tell you when a marketplace isn't worth opening yet, and which single channel to fix before adding a second. |
| Store builds | Rebuild recommended by default. It's the largest invoice available and the easiest to justify. | Audit first. A large share of underperforming stores need app cleanup and page speed work, not a rebuild. |
| Listings | One listing written and copied across marketplaces, because it's faster and the difference isn't visible. | Written per marketplace. Amazon and Walmart search behave differently, and the same listing rarely performs on both. |
| Ownership | Ad accounts, Shopify admin and seller central access held by the agency. Leaving means rebuilding. | Every account, store and listing registered to you. You keep the working system if the engagement ends. |
| Reporting | Monthly deck of platform metrics with no view of what a customer actually costs the business. | Weekly numbers on conversion, blended CAC and margin by channel, including the channels going badly. |
// testimonials
4.9 / 5.0 clients review
What Our Clients Say
Exceptional Service & Dedication
Exceptional service and dedication.
INNOVATIVE THINKING AND EXCEPTIONAL DESIGN!
work
process
Store audit
Storefront, listings, ad accounts and numbers reviewed first.
Catalogue structure
Product data, variants and pricing rules defined once.
Primary channel
Fix and scale one channel before opening another.
Channel expansion
Next marketplace opened when operations can carry it.
Blended review
CAC and margin reviewed across all channels weekly.
Before a rebuild,
let us audit the store.
Send us the storefront and a marketplace account. We’ll come back with what’s losing money now, duplicate apps, cannibalising campaigns, listings failing on attributes, and how much of it is fixable without rebuilding anything.