How is pricing structured for sourcing services?

We offer both project-based pricing for single-role sourcing and monthly retainers for startups with ongoing hiring needs. Final pricing depends on role seniority, niche requirements, and urgency, and is scoped after an initial discovery call.

Do you help with administrative or back-office hiring too?

Yes. Alongside technical sourcing, we offer dedicated administrative support staffing for startups that need operations, coordination, or virtual assistant roles filled without the overhead of a full-time internal hire.

Does Digifinity handle marketing hires or marketing support as well?

Sourcing is our core focus, but startups working with us for hiring often also lean on Digifinity as a best digital marketing agency option for SEO, paid media, and growth support once their team is staffed and ready to execute.

Can Digifinity help with the sales pipeline, not just hiring?

Yes. For startups that need outbound sales support alongside their hiring, we also work as a b2b lead generation company, covering LinkedIn outreach, cold email, and appointment setting.

Can sourcing work alongside our existing internal hiring team?

Yes. Many startups use us to extend an internal hiring manager's capacity rather than replace it. We handle the sourcing and pre-screening workload, and the internal team stays focused on interviews and final decisions.

Do you support ecommerce brands specifically?

We do. Startups selling online can pair candidate sourcing with our ecommerce solutions, which cover store development, marketplace management, and ecommerce-specific SEO and PPC.

What happens to sourced candidates who aren't right for the current role?

We keep them in an active pipeline for future openings where relevant. This is one of the biggest advantages of ongoing sourcing engagements: later hires benefit from the groundwork laid during earlier searches, which shortens time-to-fill over time.

Why doesn't LinkedIn outreach work for most SaaS companies?

Most campaigns target by job title alone and lead with a pitch instead of a relevant trigger, which is why reply rates stay low even at high send volume. Signal-based targeting and context-first messaging change that. Our B2B lead generation agency work is built around fixing exactly this.

How long before a LinkedIn lead generation campaign starts producing booked calls?

Most SaaS campaigns take 2–4 weeks to show meaningful reply and booking data, since ICP mapping and sequence testing need a real sample size before patterns are reliable. Working with a best digital marketing agency that treats LinkedIn as one channel in a coordinated system, rather than an isolated tactic, tends to shorten that ramp-up. Expecting results in the first week usually leads to abandoning a targeting approach before it's had a fair test.

How many LinkedIn touchpoints does it take to book a SaaS demo?

Most working sequences run 4–6 touches across connection and message follow-ups. Fewer touches tend to underperform; more than 6–7 usually shows diminishing returns and higher opt-out rates.

Do we need a large LinkedIn following for this to work?

No. Outreach-driven lead generation doesn't depend on follower count; it depends on targeting precision and message relevance. A web development services company partnership can help if your landing pages aren't converting the traffic this generates, but the LinkedIn engine itself runs independently of organic reach.

Can this work alongside an existing SDR team, or does it replace them?

It's built to plug into an existing SDR motion, not replace it. Qualified conversations get handed off so your team spends time closing rather than prospecting cold. Where useful, it also connects to our B2B data research work to keep target lists accurate as accounts change.

Is LinkedIn better than cold email for B2B SaaS?

Neither wins outright; they work best combined. LinkedIn builds recognition and context; email often closes the loop. Our SaaS marketing strategy work typically runs both channels together rather than picking one.

Why is SEO important for small businesses in Chicago?

Chicago is one of the most competitive local markets in the US, so ranking on page one is often the difference between a steady flow of leads and an empty pipeline. Local SEO puts you in front of people already searching "near me" with buying intent. Many early-stage founders work with a startup marketing agency to build that organic foundation first, because unlike paid ads, SEO traffic keeps compounding after the budget stops.

How much does SEO cost for a small business in Chicago?

Most Chicago small businesses spend between $800 and $3,500 per month, depending on competition and how many locations they serve. One-time audits usually run $500 to $2,500. If your budget is tight, hiring an independent marketing consultant instead of a full-service firm can cut costs significantly while still giving you a clear roadmap, keyword strategy, and monthly reporting.

How long does it take to see SEO results?

Expect 3 to 6 months for meaningful movement and 6 to 12 months for competitive keywords in a dense market like Chicago. Local map pack rankings often improve faster, sometimes within 60 days, if your Google Business Profile is properly optimized. Software companies usually see slower timelines, which is why a saas marketing agency typically pairs SEO with content and product-led growth to fill the gap.

Is SEO better than paid ads for small businesses?

They solve different problems. Ads deliver traffic immediately but stop the moment you pause spending, while SEO builds durable visibility that lowers your cost per lead over time. The strongest approach is running both: ads for quick validation, SEO for long-term growth. Companies selling to other businesses often layer in b2b lead generation services so that organic traffic actually converts into booked calls.

Does local SEO really help service businesses in Chicago?

Yes, and it's often the highest-ROI channel available. Searches like "plumber in Lincoln Park" or "staffing agencies chicago" carry extremely high intent, and the businesses appearing in the top three map results capture the majority of clicks. Optimizing your Google Business Profile, collecting consistent reviews, and building neighborhood-specific landing pages is usually enough to outrank larger competitors locally.

Can SEO help my online store get more sales?

Absolutely. Product and category pages that rank organically bring in shoppers who are already comparing options, which typically converts better than cold traffic from social media. Improving site speed, fixing duplicate content, and writing genuinely useful product descriptions all move the needle. Many stores also invest in ecommerce solutions that improve checkout flow, since ranking well only pays off if the buying experience holds up.

What screening process do staffing agencies use for candidates?

Staffing agencies typically review a candidate’s resume, work experience, education, skills, and qualifications. They may also conduct phone or video interviews, skills assessments, reference checks, and background checks before recommending a candidate to an employer.

Do staffing agencies conduct interviews before submitting candidates?

Yes. Most staffing agencies conduct an initial interview to evaluate a candidate’s communication skills, experience, career goals, and suitability for the position. For specialized roles, agencies may also assess technical or industry-specific skills. This process is especially important when recruiting talent for digital marketing services and other specialized positions.

Do staffing agencies perform background checks on candidates?

Many staffing agencies perform background checks before placing candidates, particularly for positions that require access to sensitive information, finances, customers, or company property. Depending on the employer and role, checks may include employment verification, criminal history, education verification, and professional references.

How do staffing agencies match candidates with employers?

Staffing agencies compare a candidate’s skills, experience, qualifications, availability, salary expectations, and career goals with the employer’s job requirements. For specialized hiring, agencies may also evaluate candidates based on their ability to support B2B lead generation services, sales, technology, or other business functions.

How long does it take for a staffing agency to screen a candidate?

The screening process can take anywhere from a few days to several weeks, depending on the position, number of applicants, employer requirements, interviews, skills assessments, and background checks. Highly specialized or senior-level positions may require additional screening.

What should candidates expect after being screened by a staffing agency?

After screening, qualified candidates may be presented to one or more employers for consideration. The staffing agency may coordinate interviews, provide feedback, and assist with the hiring process. Candidates with specialized technical skills, such as experience relevant to web development companies, may also undergo additional technical assessments before being submitted.

Is cold email outreach legal in the US?

Yes, provided campaigns comply with the CAN-SPAM Act accurate sender information, a working unsubscribe mechanism and no misleading subject lines. We build every campaign around these requirements from the outset.

Do you offer outreach beyond email, or just cold email campaigns?

Cold email is usually the starting point, but many clients combine it with our broader outbound lead generation programme, which layers in additional channels once the email engine is proven.

How is this different from a general digital marketing agency?

A general agency typically spreads attention across SEO, paid ads, social and email. We focus specifically on B2B outbound for professional services, which means deeper research, sharper messaging and infrastructure built for deliverability at scale.

Do you work with ecommerce businesses too, or only professional services firms?

Our core focus for this service is B2B professional services, but we also support online retail brands through our separate ecommerce solutions offering, which is built around a different set of channels and buyer behaviour.

Are you a specialist outreach team or a general marketing agency?

We're a specialist team for outbound, but we sit within a wider best digital marketing agency that also covers SEO, paid media and content so firms that need more than outbound can scale into additional services without switching providers.

How long before we see qualified meetings booked?

Most clients see the first qualified replies within two to three weeks of launch, once domain warm-up and initial testing are complete.

How much does PPC management cost for e-commerce brands in the US?

Most US agencies charge either a flat monthly retainer between $1,500 and $8,000, or 10–20% of ad spend, depending on the number of campaigns and platforms managed. Smaller stores spending under $10K/month usually do better on a flat fee, since percentage models get expensive as budgets scale. If you're an early-stage brand, a startup marketing agency will often bundle PPC with creative and landing page work at a lower entry price, which keeps your cost per acquisition manageable while you're still testing product-market fit.

What does a PPC management agency actually do day to day?

Beyond launching ads, the work is continuous: keyword and search term audits, negative keyword pruning, bid strategy testing, shopping feed optimization, creative rotation, landing page CRO, and weekly performance reporting. A good agency also handles conversion tracking setup and server-side tagging so your data stays accurate after iOS and cookie changes. Many brands additionally bring in a marketing consultant to audit the account quarterly and make sure the agency's strategy still lines up with margin targets rather than just chasing ROAS.

Google Ads or Meta Ads which works better for e-commerce?

Google captures existing demand, Meta creates it. Google Shopping and Performance Max typically deliver a higher ROAS on branded and bottom-funnel searches, while Meta is stronger for discovery, new customer acquisition, and visual products like apparel or home goods. Most profitable stores run both, with roughly 60/40 budget splits that shift seasonally. The right mix also depends on your ecommerce solutions stack Shopify, BigCommerce, or WooCommerce all feed product data differently, and feed quality directly affects Shopping performance.

How long before PPC campaigns become profitable?

Expect 30 to 90 days. The first two to four weeks are data collection and learning phase exits, weeks four through eight are when bid strategies stabilize and wasted spend drops, and by month three you should see a consistent, predictable ROAS. Accounts with low conversion volume take longer because algorithms need roughly 30–50 conversions per campaign to optimize. This timeline holds across industries a saas marketing agency running lead-gen campaigns sees a similar curve, though their conversion cycles are usually longer than a retail purchase.

Should I hire an in-house PPC specialist or outsource to an agency?

An experienced in-house PPC manager in the US costs $75,000–$110,000 annually plus benefits, tools, and ramp-up time, and you're dependent on one person's skill ceiling. An agency gives you a team strategist, media buyer, creative, analyst usually for less than a single salary. If you do go in-house, recruiting takes time; brands in the Midwest often work through staffing agencies chicago based to source paid media talent, but you'll still need someone senior to manage and evaluate that hire.

Does PPC work for e-commerce brands that also sell wholesale or B2B?

Yes, but the campaign structure changes completely. Instead of optimizing for immediate checkout, you're bidding on bulk-order, wholesale, and supplier-intent keywords, then routing traffic to quote request forms or account registration pages rather than product pages. Longer sales cycles mean you measure pipeline value, not day-one ROAS. Many hybrid brands pair their retail campaigns with dedicated b2b lead generation services so wholesale inquiries get nurtured through email and sales follow-up instead of being judged by ecommerce metrics they'll never hit.

What is candidate sourcing, and how is it different from recruiting?

Candidate sourcing is the research and outreach stage of hiring, finding and engaging qualified people, including those not actively job-hunting. Recruiting covers the full funnel, from posting a role through to offer and onboarding. Sourcing feeds the top of that funnel with better candidates. Some clients pair this with our work as a best digital marketing agency pick for their broader growth needs, though the two are run as separate engagements.

How much does candidate sourcing cost for a small business?

Cost depends on role seniority, how niche the required skills are, and whether you need a single search or an ongoing pipeline. Technical and specialised roles typically cost more to source than generalist positions. We provide a role-specific quote upfront, with no charge for unqualified candidates.

What should I look for in a sourcing company if I'm a small business owner?

Look for transparent, role-specific pricing rather than a vague retainer, a screening process that goes beyond keyword matching, and evidence they understand small business constraints, limited internal HR time and low tolerance for a mis-hire. Ask how they measure success; it should be hires that last, not CVs delivered. It's also worth asking whether they offer administrative support once someone's hired, since keeping onboarding under the same partner tends to cut down on handover gaps.

Do you only source candidates, or do you screen them as well?

Both. Every candidate we surface goes through our candidate screening services experience verification, role-fit assessment and availability checks before they reach your shortlist. You're reviewing pre-qualified candidates, not a raw applicant list.

Can candidate sourcing services help with IT hiring specifically?

Yes. Technical roles are usually the hardest for small businesses to fill through job boards alone, since strong developers and engineers are rarely actively applying. Our sourcing approach for these roles leans heavily on targeted outreach and technical screening rather than inbound applications. A number of clients hiring technical teams also work with us as a b2b lead generation company for their sales pipeline, though again, that's a separate service.

How long does candidate sourcing usually take?

Most single-role engagements produce an initial shortlist within one to two weeks, depending on how niche the role is. Highly specialised technical positions can take longer, since the pool of genuinely qualified people is smaller and outreach has to be more precise.

What does a b2b digital marketing agency actually do for appointment setting?

manages the entire outbound process identifying your ideal buyers using a verified b2b data provider, running targeted outreach across email, LinkedIn, and phone, qualifying replies, and booking verified meetings directly onto your sales calendar. It's one of the core services offered by any best digital marketing agency built for B2B pipeline growth.

How much do appointment setting services cost?

Most agencies price on a monthly retainer, a per-meeting fee, or a hybrid of the two. The right model depends on your target market size and how complex your typical deal cycle is.

Is outsourcing appointment setting worth it for an early-stage startup?

For most founders, yes it's usually cheaper than a full-time SDR hire in the first year, avoids the three-to-six-month ramp period, and frees the founder to focus on closing rather than prospecting.

What's the difference between lead generation and appointment setting?

Outbound lead generation produces a list of potential contacts. Appointment setting goes further: it qualifies those contacts and books them directly into a sales conversation, which is the step that actually moves revenue.

How do you qualify a lead before booking a meeting?

Every reply is reviewed manually against criteria you define upfront typically budget, authority, need, and timeline (BANT), or a custom framework specific to your product.

How quickly can we expect meetings to start showing up on the calendar?

Most campaigns take two to three weeks to build the target list and launch outreach, with the first qualified meetings typically appearing in weeks three to four. This applies across sectors the same process works for SaaS, service-based, and ecommerce solutions businesses selling into other companies.

How much should a startup spend on Meta ads per month?

Most US startups begin with $1,500 to $5,000 per month in ad spend, then scale once they find a winning audience and creative. Early-stage SaaS companies often work with a SaaS marketing agency to set a realistic testing budget and avoid wasting money on broad, unproven campaigns. A good rule is to spend enough to gather at least 50 conversions per ad set each week so Meta's algorithm can optimize properly.

Do Meta ads work for B2B startups?

Yes. While LinkedIn is often seen as the default B2B channel, Meta's detailed targeting, lookalike audiences, and retargeting can deliver leads at a lower cost per lead. Many founders use B2B lead generation services to combine Meta ads with lead forms, gated content, and email nurturing. Retargeting website visitors and video viewers tends to produce the strongest B2B results.

Terms and Conditions

Last updated: 18th September, 2026

These Terms and Conditions (“Terms”) govern your access to and use of the website at digifinity.us (the “Site”) and the services provided by [FULL LEGAL ENTITY NAME] (“Digifinity”, “we”, “us”, “our”) to you (“Client”, “you”, “your”).

By accessing the Site or engaging our services, you agree to these Terms. If you do not agree, do not use the Site or our services.

Definitions

“Services” means the marketing, web development, ecommerce, lead generation, recruitment support and related services we provide, as described in an applicable Proposal or Statement of Work.

“Proposal” or “SOW” means the written document describing the scope, deliverables, timeline and fees for a specific engagement.

“Deliverables” means the work product we create for you under a Proposal or SOW.

“Client Materials” means content, data, trademarks, credentials, account access and other materials you provide to us.

“Platform” means any third-party service used in delivering the Services, including but not limited to Google, Meta, LinkedIn, Amazon, Walmart, Shopify, WordPress and email service providers.

Agreement Structure and Precedence

These Terms apply to all engagements. Each engagement is additionally governed by a Proposal or SOW setting out scope, deliverables, timeline and fees.

Where a signed Proposal, SOW or Master Services Agreement conflicts with these Terms, that document controls for the engagement it covers. These Terms govern anything it does not address.

Scope is what is written. Work not described in the Proposal or SOW is out of scope and requires a written change order before we perform it.

Services

We will perform the Services with reasonable skill and care, in accordance with the applicable Proposal or SOW.

No guarantee of results. Marketing, search, advertising, lead generation and recruitment outcomes depend on factors outside our control, including market conditions, competitor activity, Platform algorithm changes, your pricing and offer, your sales process, and the actions of third parties. We do not guarantee specific rankings, traffic volumes, lead volumes, conversion rates, revenue, placements, or return on investment, and no statement by us, in any medium, constitutes such a guarantee. Any figures, benchmarks, forecasts or past client results we share are illustrative and not a commitment.

Estimates and timelines. Timelines assume timely Client cooperation under Section 4. Delays in approvals, access or materials shift delivery dates accordingly.

Subcontractors. We may engage subcontractors and personnel in any jurisdiction, including India. We remain responsible for their performance under these Terms.

Client Responsibilities

You agree to:

Provide accurate, complete information and all Client Materials we reasonably require
Provide timely access to accounts, platforms, systems and personnel
Provide feedback and approvals within the timeframes stated in the Proposal or SOW
Maintain lawful ownership or licence of all Client Materials
Comply with all applicable laws and Platform terms in connection with the Services
Designate a single point of contact authorised to approve work and incur costs

Delay. Where our performance is delayed by your acts or omissions, we are not liable for the delay or its consequences, and fees remain payable in accordance with Section 5.

Accuracy of Client Materials. You warrant that Client Materials do not infringe any third-party right and that any claims, statistics or representations you ask us to publish are accurate and substantiated. We may decline to publish material we reasonably believe is unlawful, misleading or non-compliant.

Fees, Payment and Taxes

Fees. Fees are as stated in the applicable Proposal or SOW, in United States Dollars unless otherwise specified, and are exclusive of Media Spend (Section 6) and third-party costs (Section 7).

Invoicing and terms. Retainers are invoiced in advance of each service period. Project fees are invoiced per the milestone schedule in the SOW. Payment is due within 15 days of invoice date.

Late payment. Overdue amounts may accrue interest at 1% per month or the maximum permitted by law, whichever is lower. We may suspend Services on 7 days’ written notice for accounts overdue by more than these days. Suspension does not relieve you of accrued fees.

Taxes. Fees are exclusive of all taxes. You are responsible for any sales, use, VAT, GST or similar taxes, excluding taxes on our income. Where withholding tax applies to payments to us, [COUNSEL: specify whether fees are grossed up or the Client withholds, this materially affects what you actually receive].

No refunds for completed work. Fees for Services already performed and Deliverables already provided are non-refundable. Prepaid fees for Services not yet performed are handled under Section 8.

Third-party pass-through. Software licences, subscriptions, stock assets, hosting, data purchases and similar costs are billed at cost plus any agreed handling fee, or paid directly by you, as stated in the SOW.

Advertising and Media Spend

Media Spend is separate from fees. Amounts paid to advertising platforms (“Media Spend”) are not our fees and are not included in any management fee unless expressly stated.

Payment method. Unless otherwise agreed in writing, Media Spend is charged to payment methods you own and control, on accounts registered in your name.

Account ownership. Advertising accounts, analytics properties, and associated data created or managed for you remain your property. We access them under permissions you grant and will relinquish access on request or termination.

Platform decisions. Platforms may reject ads, suspend accounts, change policies, alter algorithms, or modify reporting without notice. We are not liable for Platform decisions, outages, policy changes, account suspensions, billing errors, or discrepancies between Platform-reported metrics and your own records.

Attribution. Platform-reported performance figures are estimates produced by the Platform. Differences between Platform reporting and your internal records are normal and are not a defect in the Services.

Third-Party Platforms and Services

The Services frequently involve Platforms we do not control. You acknowledge that:

Platform terms of service apply to your accounts and you remain responsible for compliance
Platforms may suspend, restrict or terminate accounts, including for reasons unrelated to our work
Marketplace sellers face account health requirements, listing suppression and policy enforcement determined solely by the marketplace
Professional network and email platforms impose sending limits and usage restrictions that constrain what can be delivered
Software, plugins, themes and integrations are governed by their own licences

We are not liable for the acts, omissions, pricing changes, deprecations, security incidents or enforcement decisions of any Platform.

Term, Termination and Suspension

Term. Engagements run for the term stated in the Proposal or SOW. Retainers continue month to month unless a fixed term is specified.

Termination for convenience. Either party may terminate a retainer engagement on 30 days’ written notice. Project engagements may be terminated on written notice, with fees payable for work performed and non-cancellable commitments incurred to the termination date.

Termination for cause. Either party may terminate immediately on written notice if the other materially breaches these Terms and fails to cure within 15 days of notice, becomes insolvent, or ceases business.

Effect of termination. On termination you must pay all fees for Services performed and costs incurred to the effective date. We will, on request and subject to payment of all outstanding amounts, provide reasonable transition assistance and hand over Deliverables, credentials and access in our possession.

No refund of minimum terms. Where an engagement has a stated minimum term, fees for that term remain payable on early termination for convenience, unless the SOW provides otherwise.

Survival. Sections 9, 10, 11, 12, 13, 14, 15, 16 and 17 survive termination.

Intellectual Property

Deliverables. On full payment of all fees due for the relevant engagement, we assign to you the intellectual property rights in the Deliverables created specifically for you, excluding Digifinity Materials under 9.2 and third-party materials under 9.3.

Digifinity Materials. We retain all rights in our pre-existing and independently developed materials, including methodologies, frameworks, templates, code libraries, tools, processes and know-how (“Digifinity Materials”), together with any improvements to them. We grant you a perpetual, non-exclusive, royalty-free licence to use Digifinity Materials solely as incorporated in the Deliverables.

Third-party materials. Deliverables may incorporate third-party materials, fonts, stock assets, plugins, libraries, open-source components, licensed under their own terms. Those terms govern your use, and ongoing licence fees, where applicable, are your responsibility.

Client Materials. You retain all rights in Client Materials and grant us a licence to use them for the purpose of delivering the Services.

Portfolio rights. We may identify you as a client and describe the work performed, including in case studies, proposals and marketing materials, and may reference non-confidential performance metrics. You may withdraw this permission by written notice, which we will honour prospectively.

Non-payment. Where fees remain unpaid, rights in Deliverables do not transfer, and we may suspend or disable Deliverables we host or control.

Confidentiality

Each party will keep the other’s non-public information confidential, use it only for the purposes of the engagement, and protect it with reasonable care. This does not apply to information that is public, independently known, independently developed, or required to be disclosed by law, with notice to the other party where lawful.

Confidentiality obligations continue for 3 years after termination, and indefinitely for trade secrets.

Data Protection and Privacy

Roles. Where we process personal information on your behalf, you are the controller or business and we are the processor or service provider, as those terms are used in applicable law.

Applicable law. Depending on the engagement, processing may be subject to the California Consumer Privacy Act as amended by the CPRA, other US state privacy laws, and, where you or your contacts are in the EEA or UK, the GDPR.

Cross-border processing. You acknowledge that personal information may be accessed and processed by our personnel in India and by subprocessors in other jurisdictions. Where required, the parties will execute appropriate transfer mechanisms.

Data Processing Agreement. Where required by law or requested by you, the parties will enter a Data Processing Agreement, which will control over this Section to the extent of any conflict.

Outreach data. Where the Services involve email or messaging outreach, you are responsible for the lawful basis of contacting the individuals concerned, including compliance with the CAN-SPAM Act, and CASL or GDPR where applicable. You warrant that contact data you supply was lawfully obtained. We do not purchase contact lists and will not use lists we reasonably believe were unlawfully obtained.

Site privacy. Our collection and use of information through the Site is described in our <a href=”https://digifinity.us/privacy-policy/“>Privacy Policy</a> at, which forms part of these Terms.

Service-Specific Terms

Search and content services. Search engines and AI systems determine rankings, inclusion and citation by their own methods, which change without notice. We do not control indexation, ranking position, featured snippet selection, or whether AI systems cite your content. We do not use methods intended to manipulate search results in breach of Platform guidelines, and we are not responsible for the effects of prior work performed by others.

Web development. Unless expressly stated in the SOW, the Services do not include ongoing maintenance, security monitoring, updates or hosting. Where accessibility conformance is stated as a deliverable, it refers to conformance with the specified standard at the point of delivery; subsequent content additions and third-party integrations may affect conformance, and we do not warrant ongoing compliance or any particular legal outcome. You remain responsible for your legal obligations regarding website accessibility.

Ecommerce and marketplace services. Marketplace account eligibility, listing approval, account health and enforcement are determined solely by the marketplace. We do not guarantee approval, reinstatement, Buy Box eligibility, or any particular listing placement. You remain the seller of record and are responsible for product compliance, safety, labelling, taxes and customer obligations.

Lead generation and outreach. We do not guarantee lead volume, meeting volume, meeting attendance, or lead quality beyond the qualification criteria agreed in writing. Where sending infrastructure is established on your domains, domain and sender reputation are affected by factors including your prior sending history and recipient behaviour. You are responsible for the content of offers and claims made in outreach.

Recruitment and staffing support. We provide sourcing, screening and administrative support. We are not an employer of record, professional employer organisation, or staffing agency of record unless expressly agreed in writing. Hiring, compensation and employment decisions are yours alone, and you are responsible for compliance with all applicable employment, anti-discrimination, background check and immigration laws, including the requirements of the EEOC and the Fair Credit Reporting Act where relevant. We do not guarantee placement, candidate acceptance, candidate performance or retention. Candidate-sourcing activity is conducted on criteria you define, and you are responsible for ensuring those criteria are lawful.

Disclaimers

THE SITE AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE”. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not warrant that the Site or Services will be uninterrupted, error-free, or free of harmful components, or that any particular result will be achieved.

Content on the Site is provided for general information and does not constitute professional, legal, financial or tax advice.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

NEITHER PARTY IS LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST DATA, LOST BUSINESS OPPORTUNITY, OR LOSS OF GOODWILL, EVEN IF ADVISED OF THE POSSIBILITY.

OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES IS LIMITED TO THE FEES PAID BY YOU TO US IN THE [TWELVE (12)] MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM. MEDIA SPEND IS EXCLUDED FROM THE CALCULATION OF FEES FOR THIS PURPOSE.

These limitations do not apply to liability that cannot be excluded by law, or to a party’s obligations under Section 15.

Some jurisdictions do not allow certain exclusions or limitations; in those jurisdictions our liability is limited to the maximum extent permitted.

Indemnification

You will indemnify and hold us harmless against claims, damages, losses and reasonable costs arising from: Client Materials, including infringement and inaccuracy claims; your products, services or business operations; your breach of Platform terms or applicable law; employment or hiring decisions you make; and claims relating to outreach recipients where you supplied or approved the contact data or messaging.

We will indemnify and hold you harmless against third-party claims that Deliverables created by us, excluding Client Materials and third-party materials, infringe a US intellectual property right, provided you notify us promptly and allow us to control the defence.

Governing Law and Disputes

Governing law. These Terms are governed by and construed in accordance with the laws of the State of Illinois, USA, without regard to its conflict of laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms.

Venue. Any dispute, claim, or controversy arising out of or relating to these Terms, the Services, or the relationship between the parties that is not resolved through the informal resolution process described below shall be brought exclusively in the state or federal courts located in Cook County, Illinois. Each party irrevocably consents to the personal jurisdiction of such courts and waives any objection based on inconvenient forum or improper venue.

Informal resolution. Before commencing any formal legal proceeding, the parties will attempt in good faith to resolve the dispute through discussions between senior representatives of each party. The parties will allow thirty (30) days from the date one party provides written notice of the dispute for such informal resolution efforts, unless the parties mutually agree otherwise or immediate legal relief is reasonably necessary to protect a party’s rights or interests.

Jury waiver. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, EACH PARTY KNOWINGLY AND VOLUNTARILY WAIVES ANY RIGHT TO A TRIAL BY JURY IN ANY ACTION, PROCEEDING, OR CLAIM ARISING OUT OF OR RELATING TO THESE TERMS, THE SERVICES, OR THE PARTIES’ BUSINESS RELATIONSHIP.

Time limit. To the fullest extent permitted by applicable law, any claim arising out of or relating to these Terms or the Services must be commenced within one (1) year after the date on which the cause of action first arose. Any claim not commenced within this period is waived to the fullest extent permitted by law.

General

Non-solicitation. During the engagement and for 12 months after, neither party will solicit for employment any employee or contractor of the other who was directly involved in the engagement, without written consent. General advertising not targeted at such individuals is not a breach.

Force majeure. Neither party is liable for delay or failure caused by events beyond its reasonable control, including natural disasters, war, civil unrest, government action, labour disputes, epidemics, internet or utility failure, and Platform outages.

Independent contractors. The parties are independent contractors. Nothing creates a partnership, joint venture, agency or employment relationship.

Assignment. Neither party may assign these Terms without the other’s written consent, except to a successor in connection with a merger, acquisition or sale of substantially all assets.

Notices. Notices must be in writing and sent to the addresses below, or to such other address as a party notifies. Notice by email is effective when sent, provided no delivery failure is received.

Entire agreement. These Terms, together with any applicable Proposal, SOW or Master Services Agreement, constitute the entire agreement and supersede all prior discussions, proposals and representations.

Amendments to these Terms. We may update these Terms from time to time. Material changes apply to engagements entered into after the updated version is posted. Changes do not retroactively alter a signed Proposal or SOW.

Severability. If any provision is held unenforceable, the remainder continues in effect and the provision is modified to the minimum extent necessary to make it enforceable.

No waiver. Failure to enforce a provision is not a waiver of the right to enforce it later.

Headings. Headings are for convenience only and do not affect interpretation.

Acceptable Use of the Site

You may not use the Site to transmit unlawful, infringing or harmful material; attempt unauthorised access to any system; interfere with the Site’s operation; scrape or harvest data by automated means without written permission; or use the Site in breach of applicable law.

We may suspend or restrict access to the Site at our discretion.

Contact

DIGIFINITY

Address: 535 North Michigan Ave, Unit 1705, Chicago, IL 60611
Email: info@digifinity.us
Phone: +1 (872) 366-7894

Indian Address: A-309, KP Epitome, Nr. Siddhivinayak Tower, Makarba, Ahmedabad – 380051
Email: info@digifinity.in
Phone: +91 63533 75225

Digital Marketing

Web Design & Dev

Ecommerce Solutions

B2B Lead Generation

Staffing Solutions

Terms & Conditions